Tailor-made Mediterranean journeys, crafted around you

 
 
 
 
 
 
 
 
 
 
 
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 Maureen Swift 
 
September 3, 2026
 
 
  
We had a three week private tour of Sicily organized by Ciao and it was marvelous.  The hotels were very well located and interesting.  The tours were great and we had a wonderful variety of experiences.  We had a driver for three weeks and he was terrific and so accommodating.  This is our 5th trip organized by Ciao and I wouldn't do it any other way.  Thank you so much for taking away all the stress of travel so that we could focus on seeing and learning about the culture and country.  I have no hesitation in recommending their services.  Thank you so much.
  
 
 
 
 
 
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 Lee Sheridan 
 
July 1, 2026
 
 
  
We could not have  been happier with Ciao Tours.  From the moment we contacted Ciao Tours they were more than helpful. Nothing was a problem for Sara and Fazzim. They organised us from when we got off our cruise in Trieste where we were met n Venice by Matteas who took us on the water ferry straight to The Kette Hotel (which was wonderful)  The next day he met us again in the hotel and took us to the train station and pointed us in the right direction, no stress at all!  Our tour from Venice, to Florence, was by train where we were met by Hassam and taken to our hotel, (which was only around the corner from the train station) then there was a walking tour of Florence with details on how to find the meeting point.  The next day a private driver Sam took us to Sienna stopping at San Gimignano for 3 hours (perfect). 3 days in Sienna at Hotel Palazzo Ravizza. Day 2 we had an organised Cooking Class with Franchesco and Julie the translator. Day 3 a day trip to Pienza and Montepulciano with Giovanni, where we had a beautiful lunch at a farm/winery in the countryside, overlooking Val d'Orcia. Our accommodation was top notch everywhere. We especially loved Venice and Sienna hotels. We were met by someone (all very professional) at every change point and never at any time had to worry about anything.  We had plenty of time to roam on our own as well. On day 4 we travelled by bus to Rome, to save time going back to Florence. The bus was very comfortable and we found it no problem at the train station in Sienna. A comfortable 2 hour trip and we were met by Dianna who took us to our hotel. She then collected us later along with Thomas our guide for the Colosseum.  He was wonderful, a wealth of knowledge. We walked back to our hotel, and found a nice restaurant on the Tibar River over the Ponte Sisto. The next day Dianna collected us again and took us to the Vatican where we met Thomas for our final tour, it was wonderful and very extensive. That night Ciao Tours had organised a restaurant for us to have dinner, it was just around the corner and very special. the food was amazing.  A perfect end to our 8 day trip in Italy. I have to say a shut out to Didi Nota, our resident in Sienna.  She kept tabs on us at every point of our trip to make sure everything was going well.  We met up with her in Sienna at the Piazza del Campo for coffee which was lovely. Can not recommend Ciao Tours more highly.  Will use them again for sure. David and Lee Sheridan Australia
  
 
 
 
 
 
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 Divina Muto 
 
June 25, 2026
 
 
  
We had an excellent experience with Ciao Tours. The entire trip was well organized, and the attention to detail made everything run smoothly from start to finish. Our guides were knowledgeable, friendly, and passionate about sharing local history and culture, which made the experience both enjoyable and informative. The accommodations, transportation, and itinerary were thoughtfully planned, allowing us to see the highlights while still having time to relax and explore on our own. The customer service was outstanding, and the team was always available to answer questions and assist when needed. I would highly recommend Ciao Tours to anyone looking for a memorable and stress-free travel experience. Thank you for helping create such wonderful memories for our family!
  
 
 
 
 
 
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 L.J. Robertson 
 
June 15, 2026
 
 
  
Prior to taking a Provencal river cruise this spring, we decided to extend it with a short trip to a bucket list destination of Pompeii and Herculaneum. Problem: other than a package to Venice, we had not visited Italy before and were apprehensive about the potential pitfalls of the highly touristy areas of Rome and Naples that surrounded our target area.  A friend recommended speaking to Ciao, which as one might infer from the name, specializes in bespoke trips there. A quote on a four-night, archeology-centric trip from Rome to Lyon by rail initially made my eyes water.  This, I suspect, was because I am used to planning my own tours in my own language, where the cost is an additive process (hotel+transport+meals) because I know and  trust the area.  Once I drilled down to the many nice additions that were included, such as a private car from Naples to Pompeii, private archeology tours through both volcanic digs and a lunch at a winery on Mt. Vesuvius, I began to appreciate that the proposal had elevated the tour considerably, and in ways that couldn’t factored into normal budgeting. This became more apparent in practice.  Although the hotels had been (ostensibly) dialed back in the budget, they were amazing.  Location and elegance were evident – particularly the one in Rome, which we will seek out again in the future.  The communication in each locale from our designated service agent to ensure we were happy with the rooms was reassuring as well.   Observations regarding budgeting time, to ensure leisurely rail travel, were most useful too.  Communication was polite and friendly throughout. In short, while definitely not inexpensive, our tour had us punching above our weight to ensure a memorable and unique snapshot of Italy.  Ciao was a happy discovery that we will use again the next time we are going to Italy.
  
 
 
 
 
 
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 Chelsea Picone 
 
June 12, 2026
 
 
  
Our trip to Sardinia was truly the trip of a lifetime, and we couldn’t be more grateful to Ciao Tours for making it happen. Everything was perfectly organized from start to finish, which allowed us to relax and enjoy every moment without any stress or worry. Our Italian contact was absolutely wonderful—always available, incredibly responsive, and so helpful whenever we had questions or needed assistance. Knowing we had someone reliable to reach out to at any time made the experience even more enjoyable. The entire trip was seamless, well-coordinated, and exceeded all of our expectations. We highly recommend Ciao Tours to anyone looking for an unforgettable travel experience. Thank you for helping create memories we’ll cherish forever!
  
 
 
 
 
 
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 Andrea Rowe 
 
June 12, 2026
 
 
  
We’ve used Ciao tours to  plan and organize several trips to Italy, Spain and Portugal. Our latest trip was three weeks in Sicily. They really listened to what we thought we wanted to do and then figured out how to produce it and enhance it. (And when I lost my watch in a pillow case in our Catania hotel, they helped find it and had it delivered  to our hotel in Syracuse. So helpful!)  We couldn’t have asked for better creativity and attention to the details.. We will travel with them again!
  
 
 
 
 
 
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 Holly K 
 
June 7, 2026
 
 
  
My husband and I had one of the best travel experiences of our lives recently in Italy, and Ciao Tours made it happen. They made it so easy to work with them, and their 28 years of experience in the business meant we knew we could count on their recommendations. The process started of with our Custom Tour Designer, Joanna, crafting an excellent tour package proposal based on our interests and budget. Joanna and everyone at Ciao in the Calgary office were very accessible and communicative, answering every question we had. They also provided a list of useful tips to make the most of our trip (about clothing, tipping, Italian way of life.) Claudia was then our on-the-ground tour contact in Italy and was in touch with us daily, providing tour tickets (electronic) and letting us know where to meet our drivers for the various tours. It was very reassuring to know that if we were to have any issues, someone locally-based could help us. (Thankfully there were no issues and everything went smoothly.) An overview of our trip: - Started in Rome with a private guided tour of the Colosseum and Ancient Rome - Took the train to Florence, a spectactular city where we enjoyed: - full day private guided wine/food tour of two wineries in the Chianti area - four-hour private guided tour of iconic landmarks in Florence - four-hour "skip the line" small group tour of two museums to see the works of Da Vinci, Michelangelo, Raphael (and many others) - unguided day trip to the beautiful town of Siena. We then took the train to the seaside town Monterosso al Mare in Cinque Terre, where we were treated to a private guided cycling tour (a highlight of the trip), a few days of unguided exploring, and an excellent private wine/food tour in the town of Rapallo. Finally, we boarded the train back to Rome for an overnight stay before heading back to Canada. We were so impressed with all that Ciao Tours provided: from private transfers to and from airports, train stations and hotels to guided tours with professional, friendly, knowledgeable guides in clean, comfortable vehicles (all were Mercedes) to the very best hotels in convenient and interesting locations. Every detail was attended to by Ciao. We rate them 5 stars, highly recommend Ciao and will definitely book with them again. Thank you to the planning team and all the guides and drivers at Ciao - you made our trip absolutely outstanding.
  
 
 
 
 
 
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 Karen Ivan 
 
June 7, 2026
 
 
  
Ciao Tours planned a 3 week trip to Italy for my husband and I and we had an amazing trip!  It was so relaxing knowing that our drivers, tours, transportation and guides were all booked and reconfirmed on a daily basis, so all we had to do was to enjoy each day, which is exactly what we did!! We had a car rental for 4 days and were given great driving directions to sites/tours and even to where we could park in the various towns we visited. The drivers were very professional, the tour guides were very knowledgeable and we had great accommodations.  Our Ciao contact in Italy (Didi)) was amazing and it was reassuring to know if we needed anything or had any questions, she was only a  click away on Whatsapp. We highly recommend Ciao Tours and look forward to working with them again in the future.
  
 
 
 
 
 
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 Veronica Stewart-Cameron 
 
June 4, 2026
 
 
  
Great tour company! Used them years ago to take our kids on a Vatican tour and still talk about it. Decided to have them plan our tour to Naples and we were thrilled! The tour guides, drivers, hotel were all great. The Calgary crew were so helpful in planning this spectacular  action. We’re already trying to decide what our next trip with them will be!
  
 
 
 
 
 
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 YOGI 
 
May 30, 2026
 
 
  
Bellissima Italia This was our second time using Ciao Tours. They put together a package for us 20 years ago which was so memorable we decided to use their services again for our 23 anniversary. They did not disappoint, our trip to a wedding venue south of Florence with perfect! Attention to detail is one of the things they specialize in, from plane, train tickets to arranging the private drivers. This part ran flawlessly! Our transfer to the Amalfi Coast was easy by train and private car. The hotels they booked were both picture perfect, located on cliffs overlooking the coast. Their recommendations for restaurants were wonderful as were several hikes, especially Pathway of the Gods near Positano. Their recommendations for the last few days in Rome were fabulous putting into a suite in downtown Rome within walking distance of the Vatican, Colosseum, Trevi Fountain and more. Ciao Tour surpassed our of trip 20 years ago, which we thought we would never do. Put yourself in their hands and see what Italy has to offer.
  
 
 
 
 
 
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 miranda jones 
 
May 30, 2026
 
 
  
Ciao tours were recommended to me, and as a solo traveller to Italy I’m so happy to have had such a great experience.  Having a personal tour guide in Siena was fantastic, and Claudia checked in with me before and after every change of location.  I felt very secure knowing she was always just a WhatsApp away.  All my drivers were fantastic and explanations on how to use the trains were clear.   I was very happy with the hotels selected and all my experiences were positive.
  
 
 
 
 
 
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 Laurie Stasiewicz 
 
May 20, 2026
 
 
  
Ciao tours planned a trip to Italy for my husband and I. It was an amazing trip. From Sara, Ali, Didi they gave us a trip of a lifetime. Everything went perfectly. Every driver was on time. Every personal tour guide was awesome especially Veronica in Cinque de Terre. We really enjoyed our day with her. We couldn’t have asked for anything to go more smoothly. I have already recommended them to friends.
  
 
 
 
 
 
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 Marv Martin 
 
May 18, 2026
 
 
  
Hi Ali, Rita and Ciao team I wanted to let you know our holiday in Italy was outstanding and you and your team made it that way. You guys listened to what we wanted to do and what we wanted this holiday to look like. Well you guys nailed it!!! Our local point of contact, Claudia was amazing keeping in touch daily while we were in Italy and was so friendly and accommodating.  She always let us know who would be picking us up and at what time.  She ensured our needs were met and exceeded expectations. She is a gem! The rest of your team, drivers, guides were simply fantastic.  The hotels and restaurants and activities you guys picks for us was exactly what we wanted.  Every driver was always on time and waiting for us.  We were a tad nervous never being on a major trip like this and you guys did everything you said you would do, and much more. We highly recommend Ciao tours and their services Thank you for everything Marv & Tracey May 2026
  
 
 
 
 
 
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 Cay Jacobson 
 
May 2, 2026
 
 
  
This is my 2nd trip with Ciao Tours curating the itinerary.  Their attention to detail and my interests is what brought me back to them to do the 2nd Italy trip.  The itinerary was specifically geared to our interests as well as our limitations (walking).  We always felt well taken care of from the moment we landed in Venice to when we left from Rome.  Even the private guides we had in Venice and Florence made sure to address the limitations in walking.  The group tours were also wonderful.  Our contact with Ciao checked in everyday and was able to answer any questions or address any concerns.  It was a fantastic trip and I will use them again.
  
 
 
 
 
 
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 Linda 
 
April 27, 2026
 
 
  
Ciao Tours assisted us in planning an 11 day trip to Bologna, Italy and we could not not have been more happy with their service.  They listened to what our "wants" were for the trip and turned that into an itinerary that we were extremely pleased with. From the tour guides they set up for us to the personal driver and to having Didi as an in country resource who checked in with us every day - our expectations were not only met but exceeded!  The personal tour guides in Bologna and Florence were knowledgeable, professional and friendly.  Our train trip to Florence for the day went perfectly as well.  It was very assuring to have all of the details covered and all we had to do was show up and enjoy!  We would not hesitate to use them again in the future for another trip!
  
 
 
 
 
 
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 Linda Camp 
 
January 4, 2026
 
 
  
Ciao Tours did an amazing job planning our 8-day Italian adventure from Rome to Naples to Sorrento to the Amalfi Coast to beautiful Capri Island.  Our transfers between cities, whether by high-speed train or private driver, were seamless (thank you, Deana!).  We enjoyed incredible private walking tours of historic sites with the most amazing guides (Daniele, Mike, and Luciana) who were extremely knowledgeable, communicative, and fun.  A most memorable trip! ❤️🇮🇹
  
 
 
 
 
 
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 Jennifer King 
 
January 4, 2026
 
 
  
Ciao Tours did an exceptional job booking our dream trip to Italy. They listened to all our wishes and planned a seamless trip with many destinations. We loved the private cooking class is Tuscany. Our favorite was the Amalfi coast. I would use Ciao Tours again and highly recommend them.
  
 
 
 
 
 
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 Margot Fletcher 
 
January 4, 2026
 
 
  
I cannot say enough, amazing words to express our gratitude and the satisfaction using ciao tours. SARA who initially helped us book our itinerary went above and beyond! Our contact in Italy Dede was so helpful. Our tour guides were amazing! Francisco, our driver down the Amalfi coast was fantastic.  We are planning our next trip in September and definitely using ciao tours!
  
 
 
 
 
 
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 Lisa Buss 
 
December 5, 2025
 
 
  
Ciao Tours was very attentive to our particular desires for visiting Italy.  They gave us many options and were patient as I added or substacted tours to fit our schedule.  It was a wonderful trip, especially not needing to worry about where to stay or how to get to where we were going.  The Italy group checked in with us daily and promptly answered any questions we had. I feel like we left Italy as friends, even shared some pictures with them.  Seriously, everything was absolutely perfect! I HIGHLY recommend Ciao Tours, and if we ever get back to Italy, I would not hesitate to ask them to plan the trip.  Well done everyone!
  
 
 
 
 
 
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 Margaret Melhorn 
 
November 12, 2025
 
 
  
We just returned from almost three weeks in Italy. This is the third time we have used Ciao Tours and are very happy that we did. We toured around Sicily and visited Calabria and Naples. All the arrangements were made, the hotels were great, and the guides excellent.  We really appreciated Giuseppe in Naples and Mike in Syracuse.  We saw and did so much and Ciao was super helpful all the way.
  
 
 
 
 
 
 
 
 
 Google rating score: 4.9 of 5, based on 104 reviews